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RETAIL CORNER

14 ASIAN TRADER 27 JUNE 2025

ome stores simply inherit a legacy, but

others are reborn with a dash of

ambition, a pinch of innovation and a

generous pour of personal flair.

That’s the story of Fresh in Falkirk – Cost­

cutter, a thriving retail destination under the

sharp vision and clear-cut direction of young

and passionate retailer, Anand Cheema.

Anand recently walked down memory lane

with Asian Trader, offering a glimpse into the

journey that shaped today’s Fresh in Falkirk –

Costcutter.

Previously operated by McColl’s for 13

years, after the Cheema family first owned it

briefly in 2005, the site seemed like yester­

day’s news until early 2020.

“When I got an opportunity to buy the

store in 2020, it was owned by two separate

companies – one was McColl’s and the other

was a private partner.

“The whole deal felt a bit too good to be

true. I grabbed the opportunity with both

hands and never looked back,” he said.

The store, however, was in rough shape.

“We had to spend a considerable amount of

money in improving the site. With an

extensive refit and buying and merging the

next-door property, I increased the store size

considerably.

“I also worked a lot in improving the look

and feel of the storefront,” he revealed.

By August 2020, when the store reopened,

it was Fresh in Falkirk – under the SPAR

banner. But within two years, Anand made a

bold pivot to Costcutter, a move that unlocked

a wider range of skus and higher margins.

He explained, “It was my first store, and it

turned out I had lots to learn.

“I realised that with its multiple offerings,

Costcutter has the best of everything in one

place. It’s like getting the best of both the

worlds or rather all the worlds,” Anand said,

adding that being a Costcutter retailer also

helped him to increase his margins.

Launching the store during the height of

the pandemic came with its own set of

challenges.

“The other stores in the area already had

loyalty and it was a steep hill to attract

customers to our store.

“I needed to create an attraction in the

store, and the one that really stood out to me

was keg sales. That really propelled our store

and made us known in the area for alcohol,” he

said.

Momentum came fast and Anand didn’t

Once forgotten but now ready for the future, this

convenience store in Scotland is rewriting the

rules of local retail, discovers Pooja Shrivastava

waste it. From £800 to £5,000 (!) bottles and

local whisky releases priced at £1,600+, the

store also carved a niche in the ultra-premium

spirits segment almost overnight.

“All this got us a mark on the map very

quickly,” he said.

Anand also kept a close watch on the

emerging trends such ready-to-drink

cocktails, thus becoming among the first ones

to stock Buzz Balls and Shaken Serve.

Even the no- and low-alcohol wave hasn’t

been missed and has found a foothold at Fresh

in Falkirk.

“We attract a lot of young customers due to

our extensive no and low alcohol range.

“Today, our alcohol fixture is huge and

makes up a big proportion of our sales. The

store stocks a lot of variety at wide price

points, so I think that’s one of our main USPs,”

he said.

Anand’s ambitions, however, go well

beyond the alcohol aisle. The store already

serves up a generous range of on-the-go

staples like sandwiches and baguettes; but

he’s only just getting started.

“Hot food is something I am going to be

focussing on this year,” he said. “Within five

years, I am looking to do a huge refit where I’d

completely turn the shop around and change

the whole layout.

“My plan is to develop my

own kitchen and offer

in-store-made stir fries,

lasagnas and much more.

Having our own fresh food

made, I believe, will give

the store another USP.”

Apart from alcohol and food to go and all

the other regular fixtures of convenience

stores, Fresh in Falkirk also boasts 11 meters of

frozen and 10 meters of chilled space.

Further enhancing the on-the-go attrac­

tions are Costa Coffee machine, slush

machine and a whipped ice cream station.

Not to forget a rich and wholesome range of

confectionery that won Anand Impulse

Retailer of the year at Asian Trader Awards in

2021.

However, beyond products and categories,

Anand considers his store’s customer service

its biggest strength, something that makes

the store unique and makes people want to

visit it.

Given the large number of elderly

customers in the area, the store (even after the

pandemic) offers free daily delivery of

newspapers and essential supplies.

Additionally, it supports Strathcarron

Hospice. Anand also works with local schools

in partnership with the Healthy Living

Program and provides them with milk weekly.

It has always been involved with fundraising

for local causes.

Often heralded as a “rising star” in retail,

Anand is excited about the opportunities that

the coming months are about to bring to

him in terms of his business.

He is looking ahead with a few

concrete plans in his head and is

aiming to further strengthen

the foothold of Fresh in

Falkirk.

While his surname is bound

to spark curiosity, being the son

of SGF’s chief Dr Pete Cheema

OBE, Anand clearly has long

outgrown the shadow of patrimony.

A finance graduate from the University

of Dundee, this 28-year-old retailer has earned

his stripes though working in several

occupations, including one at a leading

wholesaler.

“Having worked across sectors, I feel I have

a balanced overview of the business,” he said.

But he’s quick to add, “Nothing prepares

you to run a store until you’re that person

behind the till. Real learning starts on the shop

floor.”

With concrete plans on the horizon and

Anand’s calculated moves behind it, it seems

like Fresh in Falkirk is poised for much more to

come.

More Than a Makeover

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