AT 969

NEWS

19 SEPTEMBER 2025 ASIAN TRADER 7

NEWS

As we head into autumn and the

crucial Christmas trading

period approaches, there’s

never been a more important

time for independent retailers

to showcase what makes them

special. The recent success of

our inaugural Love Your High

Street Awards demonstrated

just how much the British

public values businesses that

dare to be different.

When Headhunters Barber

Shop & Railway Museum in

Enniskillen, Northern Ireland,

was crowned our winner at the

start of September, it wasn’t just

because they cut hair well, it was

because they had the vision to

create something genuinely

unique. Who else would think

to combine traditional barber­

ing with railway heritage?

The lesson here is profound:

uniqueness isn’t about

following trends or copying

what works elsewhere. It’s

about understanding your

community, your passion, and

finding creative ways to bring

them together.

So how can you make your

business shine in the months

ahead?

Tell Your Story - Every

independent retailer has a story

worth telling. Whether you’re a

family business passed down

through generations, a

passionate specialist who left

corporate life to follow your

dream, or an innovator solving

problems in your community –

share that story. Customers buy

into narratives that resonate

with them.

Embrace Your Expertise –

Your knowledge and passion are

your greatest assets. Big chains

can compete on price and

convenience, but they can’t

compete with specialist

knowledge, personal service,

and genuine enthusiasm for

what you do. Make this

expertise visible – through

demonstrations, workshops, or

taking time to educate custom­

ers about your products.

Create Experiences, Not Just

Transactions – Headhunters

doesn’t just cut hair – it provides

an experience that children

with autism find comforting

and that brings families

together across generations.

What experience does your

business create? How do you

make customers feel special

from the moment they walk

through your door?

Be Proudly Local - Your

connection to the local

community is irreplaceable.

Celebrate local history, support

local causes, stock local

products, and become an

integral part of the neighbour­

hood fabric. This isn’t just good

business – it’s what makes high

streets vibrant and alive.

Invest in Your Presence - As

we approach the golden quarter,

now is the time to refresh your

window displays, update your

social media, and ensure your

shopfront truly reflects the

quality of what you offer inside.

First impressions matter, and

your exterior should tell

customers they’re about to

discover something special.

The high street needs

businesses that are proud to be

different. In an increasingly

homogenised retail landscape,

your uniqueness isn’t just an

asset – it’s essential for survival

and success.

This month, in his regular column, Bira CEO Andrew Goodacre

explores what it means to be unique on the high street

Keeping the high

Keeping the high

street unique –

street unique –

your time to shine

your time to shine

Parfetts extends

Parfetts extends

own-label medicines

own-label medicines

range

range

Wholesaler Parfetts is stepping up

its push into own-label medicines

with the launch of Go Local

Paracetamol Tablets, following the

successful debut of its Go Local

Ibuprofen line in January.

Available in 16-pack tablets, the

new SKU is positioned to give

retailers industry-leading returns,

with a POR of 62.1% at a £1.00 RRP,

which is more than double the

average achieved on branded

equivalents.

The move reflects Parfetts’

growing ambitions in own label. Its

range has now surpassed 250

lines, accounting for 22% of total

sales.

EG Group exits Italy and

EG Group exits Italy and

Oz in latest sell-off

Oz in latest sell-off

EG Group has announced the sale of

its businesses in Italy and Australia,

marking another phase in its

strategy to refocus on core markets

and cut debt.

The company confirmed that it

has agreed to sell its Australian arm

to fuel retailer Ampol in a deal worth

A$1.1 billion (£580m), comprising

A$850m in cash and A$250m in

Ampol stock. Completion is

expected by mid-2026, subject to

regulatory approval.

This follows EG’s announcement

of a €425 million (£360m) sale of its

Italian operations to a consortium of

local players.

Man jailed for Devon

Man jailed for Devon

knifepoint raid

knifepoint raid

A man who robbed c-store staff at

knifepoint in a Devon seaside

town has been jailed for 4 years.

According to Devon and

Cornwall Police, Ben Fone, from

Torquay, admitted robbery and

possession of a knife after the raid

at the Post Office and conveni­

ence store on Union Street in

Torquay on Oct 17 last year.

Fone forced his way into the

employee area and forced the

staff member to open the cash

drawer. He then grabbed £2,305

cash and fled the scene on a

push-bike.

By Andrew

Goodacre, CEO

of Bira (British

Independent

Retailers

Association)