AT 966

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WHOLESALE

12 ASIAN TRADER 27 JUNE 2025

ver the past few weeks the UK

wholesale sector has been buzzing

with renewed agility and

ambition, driven by vocal

independents, strategic expansions, and a

push for inclusivity.

In a trade environment where margins

are thin and tensions often simmer under the

surface, it’s rare to see collective defiance and

rarer still to see it make an impact.

But that’s exactly what unfolded when

Dhamecha Group’s attempt to impose busi­

ness card fees triggered an organised and vocal

backlash from independent retailers.

Announced in late May, Dhamecha Group

introduced a handling fee on business credit

card transactions, 0.7 per

cent on Business Master

card debit cards, and 0.2 per

cent on Business Visa Cards

(capped at £2.50). No fees

were announced for pay­

ments made using personal

debit or credit cards, cash, or

Mobile App Payment.

It was a bold and

somewhat fair move by the

wholesaler, considering it

could also have taken the route of raising its

prices or stopping card payments altogether,

like its peers.

The decision to charge fees on business

cards, however, landed poorly. The handling

fee, while arguably modest in quantum, was

seen as yet another burden for retailers grap­

pling with spiralling overheads. Crucially, there

were no charges for personal cards, cash, or

Dhamecha’s app-based payment, a nuance that

did little to placate the anger among retailers.

A protest at Dhamecha’s Hayes depot on

13 June and a widely circulated #boycottD­

hamechaGroup campaign made it clear that

retailers were not willing to absorb the change

quietly.

Dhamecha Group acknowledged the

protesting retailers, thanking them for their

feedback. In a letter to retailers seen by Asian

Trader, its directors confirmed the fee structure

was under review and a revised version would

follow soon.

At the time of going to press, reviewed rates

were yet to be announced.

Whether this signals a long-term rethink

or a short-term measure remains to be seen.

But what’s clear is that in today’s wholesale

landscape, unilateral decisions made without

A wave of retailer resistance and bold rebrands

signals that wholesale industry is no longer

willing to operate on autopilot

grassroots consultation will not go unchal­

lenged.

Elsewhere, the sector is abuzz with ambi­

tion and optimism.

Sandea Wholesale, until now a pure deliv­

ered player, is stepping into the depot space

with its first-ever physical outlet – X’press’d

Cash & Carry – opening in Harrow this Sep­

tember.

Speaking exclusively to Asian Trader,

COO Priya Virdi called the launch a “natural

progression” and cited Harrow’s diverse and

entrepreneurial demographic as the key driver.

The 3,500 sq. ft. site will offer convenience,

parking, and hybrid access for HORECA and

retail customers alike – signalling Sandea’s

intent to diversify while stay­

ing nimble.

With this expansion, San­

dea Wholesale is transition­

ing from a purely delivered

model to a hybrid operation,

offering both in-person and

online access to retailers.

Spanning over 3,500 sq.

ft. and located at Waverley

Industrial Park, Hailsham

Drive, the new depot prom­

ises ample parking and convenient access for

independent retailers and HORECA businesses

in the area.

Calling the launch of depot a “natural

progression” from its delivered model, Priya

Virdi, Sandea Wholesale COO, told Asian Trader

that Harrow was chosen strategically for the

depot due to “its diverse, thriving community

and high concentration of independent busi­

nesses”.

Meanwhile, Sugro UK is basking in the glory

of its members’ achievements.

Both We Get Any Stock Ltd and Star Pacific

UK Ltd recently bagged a King’s Award for En­

terprise in International Trade this year – with

the latter clinching the honour for a third time.

Founded in 2012 and based in Luton,

Bedfordshire, We Get Any Stock Ltd is a leading

British wholesale company that also exports

fast-moving consumer goods worldwide. Defi­

nitely a new name to watch!

Zooming out a bit, the broader mood in

wholesale was seen one of cautious optimism

buoyed in part by the recently signed UK-India

Free Trade Agreement.

Among its most vocal advocates is Lioncroft

Wholesale’s Dr Jason Wouhra, who believes

the deal will cut import costs, expand product

variety, and ultimately benefit retailers and

consumers alike. In a market where pricing

edge and unique range are critical, such deals

could be game changers.

In a reflective post on LinkedIn, Dr Wouhra

wrote that the West Midlands, a region with

significant Indian investment, stands to gain

considerably from the FTA.

Revealing that at Lioncroft Wholesale, the

agreement has led to a reduction in the cost of

importing goods from India, Dr Wouhra hailed

the deal saying that it will benefit not only

the company but also its customers and end-

consumers through lower prices and increased

product variety.

“This FTA should lead to quality goods at a

cheaper price on the shelves of stores, giving

shoppers a wider, more competitive choice,” he

remarked.

At the institutional level, the Federation of

Wholesale Distributors has rebranded as Food

& Drink Wholesale UK – a move designed to

better reflect the scope and mission of the body.

Announced at the organisation’s FWD Live!

2025 conference, the change comes alongside

the launch of the FWD Academy – a new pro­

gramme aimed at embedding diversity, equity,

and inclusion across the wholesale workforce.

With a pilot kicking off in July and a Parlia­

mentary launch scheduled for the autumn, the

academy reflects the sector’s growing commit­

ment to long-term cultural transformation.

In sum, the UK wholesale sector is shifting

gears and doing so with intent. From Dhame­

cha Group being held to account by the very

retailers it serves, to Sandea Wholesale boldly

stepping into depot territory, the direction

of the wholesale sector is seen to be moving

towards agility, accountability, and ambition.

With landmark trade deals reshaping supply

chains, the sector is no longer just reacting to

change; rather, it’s starting to lead it. And at

the centre of it all remains the independent

retailer, more vocal, more organised, and more

indispensable than ever.

Wholesale at a crossroads

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