The Voice of Independent Retailers
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2nd May to 15th May 2025
Volume 37 No. 963
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Star store
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News Feature
On the margins
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The Voice of Independent Retailers
ta Cart
ot, want not
25
Volume 37 No. 963
Nic pouches
Time has come
Star store
Fresh and local
33
‘Australia-like’ vape
crimewave inbound
Wines to Stock
Tobacco & RYO
15
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4 NEWS
Leader: Reality bites
‘Australia-like’ vape crimewave inbound
Allwyn, Snappy Shopper expand to over 170
local retailers
Reynolds: US safety standards still off the
table
Booker sales dip despite growth in retail and
catering
Part-time job costs soar for retailers
‘Packaging symbols remain a mystery for
most people’
Police launch national crackdown on high
street crime
Exonerated Seema Misra collects OBE
Guest column: Balancing the charm of the
spirits bottle against what’s inside it
Guest column: Beyond cars – how low traffic
neighbourhoods can revitalise our high
streets
9 RETAIL CORNER: Fresh,
local, unstoppable
A modern convenience store with a local soul,
this shop has redefined retail by turning hot
food into its strongest asset
10 NEWS FEATURE: Margins:
A tough nut to crack
With costs up and margins on freeze,
independent stores face their toughest test yet,
says Pooja Shrivastava
12 WORLD OF WHOLESALE
A regular round-up of news and views in the
wholesale sector
13 “NOT” TWITTER
The best observations and comments from
retailers (and friends) on the ground
14 MOVERS AND SHAKERS
Keeping up with the latest industry moves
and promotions
15 FEATURE: WINES TO
STOCK
The right wine selection can elevate your
store, increase basket size, and turn everyday
purchases into profitable pours
22 DATA CART
Your at-a-glance guide to the big issues in the
sector
23 MUST STOCK
The latest product news
26 FEATURE: NICOTINE
POUCHES
An explosion in usage ahead of the disposable
vape ban and a proliferation of brands
and flavours means that pouches are now
officially a fabulous category you cannot
afford to ignore
33 FEATURE:
TOBACCO AND RYO
The smoking sector is undergoing secular
change with evolving products and draconian
legislation that ever-more restricts the
legitimate market for combustible products
– but the category, while shrinking, is still
thriving
37 CLASSIFIED
39 GUJARATI
Dairy Alternatives
2nd May to 15th May 2025
THE VOICE OF INDEPENDENT RETAILERS
VOLUME 37 NUMBER 963
NEWS
4 ASIAN TRADER 2 MAY 2025
The National Lottery operator
Allwyn has significantly
expanded its partnership with
online home delivery platform
Snappy Shopper, with 172
independent National Lottery
retailers now selling Scratch-
cards online through the
platform.
The pioneering new
initiative has already generat-
ed an impressive £150,000+ in
sales for retailers.
This expansion follows a
highly successful initial
small-scale trial in summer
2024, which demonstrated
strong demand from custom-
ers seeking convenient access
to National Lottery Scratch-
cards.
Since then, retailers have
been continuing to sign up for
the ofer of home deliveries, as
well as being up to date with all
the necessary safeguarding
training on the National
Lottery Retail Training
Centre.
The initiative also aligns
with Allwyn’s wider eforts to
modernise The National
Lottery, and its growth
continues to demonstrate how
the retail channel is central to
the company’s vision to grow
The National Lottery responsi-
bly over the next decade.
Allwyn, Snappy Shopper expand
to over 170 local retailers
Reality bites
ver the past few weeks, reality – which has been
cowering in a corner getting abuse and mud slung
at it for far too long – is making a roaring comeback,
all fangs and claws.
The UK Supreme Court decision upholding the al-
ready-existing law that there are two sexes and not 500
genders will be giving HR departments across the country
sleepless nights as they realise all the policies that will now
have to be unwound, and all the signs on changing rooms
switched back to how they used to be. And many lawyers
whose clients were harassed and fired for simply observing
the much-ignored law of the land will be rubbing their
hands together in anticipation of fat fees and financial
settlements.
President Trump is also discovering that the other
fellow has a say in how things go, and can shoot back,
especially when you confront all the other fellows at the
same time with your demands, while acting like Ernest
Hemingway at his drunken and boorish worst. How the
ensuing disruption to world trade and economics will
impact the UK in general and the c-channel specifically will
soon be discovered, but there is no need for despair – solu-
tions are like water and always find a way. Indeed, there
were certainly many downsides to the recently deceased
globalism that has held us in its thrall for the past four
decades. Our slogan after all is “live locally”, and it looks as
if we’ll certainly be having a lot more opportunity to do
that.
The government, too, found itself being savaged by
reality, and was forced to re-open Scunthorpe steelworks,
in order that the UK can at least make something. The
Chinese owners – globalism, again – had wanted to close
down the plant so the CCP could completely corner the
market in another vital strategic area, but Starmer and Co.
were finally made to see that perhaps it is not wise to be
dependent on the tender mercies of foreign dictators – who
knew?
The scales only dropped from government eyes (and not
just Labour eyes – this has been a decades-long cross-party
process) after they realised that Uncle Sam could no longer
be depended on to tuck the democracies in at night, so that
at least is something MAGA and Trump might be thanked
for over the long term.
Everything, all the old certainties, have suddenly been
thrown up in the air, and the old world has indeed ended;
we await to see what the new one might be like – and there
is certainly cause for optimism. Perhaps, though, not for
the Great Dictators, Putin and Xi. Putin faces bankruptcy
as the global slump kills the oil price he depends on for his
war, leaving him ultimately at the mercy of his serfs – and
the same goes for Xi, whose slave-workers will now be
mostly unemployed and angry. They both might soon be
dangling upside-down from lamp-posts as their people give
them a taste of reality sandwich, too. Oh, brave new world,
that has such people in it!
The inadequate number of new
recruits hired to enforce the
disposable vapes ban along with
insufcient funding and lack of
awareness will lead to a “new
era of criminal enterprise” in
the UK, MPs and campaigners
have warned, citing crime levels
seen in Australia.
Only 80 apprentice Trading
Standards ofcers have been
employed while £10m has
been allocated to police a
booming black-market
economy, far less that what
was demanded by convenience
store owners.
Last year, ACS had called on
the Government to provide
Trading Standards in England
with an additional “£140m
over the next five years” to fund
400 enforcement ofcers.
Since 2020, three illegal
vapes have been seized every
minute, says ACS. By 2023, the
number of illegal devices
seized by Trading Standards
increased 19-fold, with 4.18
million illegal vapes seized dur-
ing the last three years.
Latest National Trading
Standards figures from
November reveal authorities
confiscated 1.2 million illegal
vapes in 2023-2024, marking a
59% increase from the
previous year.
Conservative MP and
member of the all-party
parliamentary group for
responsible vaping Jack
Rankin said, “Underworld
operators will move quickly to
usher in a new era of criminal
enterprise in vaping products.”
“This always ends in
violence, and in Australia we
have seen firebomb attacks by
gangs on retail businesses that
have refused to sell their
black-market products.”
UK unprepared for gang rule after disposables ban
‘Australia-like’ vape
crimewave inbound
NEWS
2 MAY 2025 ASIAN TRADER 5
Tesco reported a fall in
like-for-like sales of 1.8% at
its wholesale arm Booker,
weighed down by an 8.8%
slump in the tobacco market
and 5.1% weaker demand in
parts of the fast-food sector,
served by Booker’s Best
Food Logistics.
Despite this overall
decline, Booker saw growth
in its core segments. Core
retail LFL sales rose by 0.9%,
while core catering posted a
stronger 2.1% increase,
supported by price-lock
campaigns and improving
availability.
Whilst the independent
convenience sector is seeing
some trading softness,
Booker said its symbol
brands performed strongly.
Booker retail customer
satisfaction continued to im-
prove, with gains year-on-
year, and catering sales were
boosted by the integration of
Venus Wine and Spirit
Merchants, acquired in
June 2024, which expand-
ed its ofering to the
on-trade sector.
Tesco Group’s overall
performance remained
strong, with adjusted
operating profit rising
10.9% to £3.13 billion and
group sales increasing by
4% to £63.64 billion. Profit
after tax increased 37% to
£1.6 billion.
CEO Ken Murphy said
Tesco had achieved its
highest market share in
nearly a decade, driven by
innovation and investment
in quality.
Booker sales dip despite
growth in retail and catering
Balancing the charm of
Balancing the charm of
the spirits bottle against
the spirits bottle against
what’s inside it
what’s inside it
Nick Gillett is
Co-founder and
Managing
Director of
successful
spirits
distributor
Mangrove Global, as well as
an industry expert and
commentator. In his column
for this issue, Nick ponders
the wisdom of judging a
‘book’ by its cover
When it comes to building a spirits
range – how do you prioritise the
look of a product versus the taste?
Do you choose to stock a product
because it looks good? After all, the
customer won’t taste it until after
purchase. The answer is a lovely
shade of grey. Choose a brand that’s
good at both. Whilst brands attract
with the bottle, they build loyalty
with taste, so if you find something
you like the look of be sure to sip
before choosing to stock.
When we talk about the appeal of
a bottle – remember it might not just
be about aesthetics. Sustainability in
spirits packaging is a big thing, and a
consideration for many consumers
who want to shop more ethically.
Avallen Calvados is a great example
of someone doing it well with their
lightweight, zero plastic bottles,
whilst FAIR Spirits have also become
a deserving poster child for
responsible brand ethos.
The sustainable packaging factor
may become an even bigger
influence on buying habits as
proposed packaging regulations
(the EPR in England and Wales, the
DRS in Scotland) come into play.
Brands will have to cover the full net
cost of managing their packaging
waste, so expect to see brands
starting to take action to reduce that
waste. What will this mean for you?
Well, it might mean possible price
increases being passed down the
supply chain, and you might want to
think about how to reorder your
shelf. Choose quality liquids with
responsible, attractive packaging
and you’re onto a winner.
Britain will not relax its food
safety standards as part of any
deal to secure lower tarifs on its
exports to the United States,
business secretary Jonathan
Reynolds said on Sunday.
US president Donald Trump
has imposed 10% tarifs on most
imports of British goods to the
United States and a higher 25%
rate on imports of cars, steel and
aluminium.
Although the tarifs imposed
on Britain are at the lower end of
the United States’ scale,
Reynolds said he still viewed the
greater trade barriers as
“disappointing”.
Last month, after the tarifs
were announced, Reynolds said
it was “not inaccurate” to say the
United States and Britain had
agreed the broad outline of a
possible deal, though Trump had
seen it.
However, there has been
little sign of progress since, and
chancellor Rachel Reeves said
she intended to meet US
treasury secretary Scott Bessent
“shortly”.
Attempts to strike a bilateral
trade deal during Trump’s first
term in 2017-21 ran into
opposition from Britain’s
Conservative government at the
time over measures to lower
animal welfare and environ-
mental standards.
Reynolds said looser food
standards remained of the table
for the Labour administration,
as he viewed that as breaching
promises made in 2024’s
election campaign.
“We will never change our
SPS (sanitary and phytosani-
tary) food standards. We’ve
made that perfectly clear to the
United States,” he told Sky
News.
Common US and Canadian
practices such as washing raw
chicken in chlorinated water or
feeding growth hormones to
cattle are banned in Britain and
the European Union, although
others did meet British
standards.
UK won’t relax food rules for US trade deal
Reynolds: US safety
Reynolds: US safety
standards still of the table
standards still of the table
NEWS/COMMENT
NEWS
6 ASIAN TRADER 2 MAY 2025
The cost of entry-level jobs has
just risen over 10% for retailers
across the country, and by a
massive 13% for those working
part-time.
This is a result of the double
tier of costs hitting the industry
with the rise in National
Insurance Contributions (NICs)
coupled with the increase to the
National Living Wage.
Higher National Living Wage
and changes to employer NICs
will together cost the retail
industry over £5 billion a year,
rising to £7bn when the new
packaging tax (Extended
Producer Responsibility or EPR)
comes into force in October.
The changes to the NIC
threshold, which fell from
£9,100 to £5,000, means many
more part-time and entry-level
jobs will now be captured by the
tax, reducing the incentive for
many businesses to ofer them.
This comes as the Govern-
ment implements its new
welfare reforms aimed at
“helping people who can work
to do so” (Liz Kendall, Work and
Pensions Secretary).
Part-time jobs play an
important role in supporting
people back into work, allowing
people to work the hours they
feel able to do. Unfortunately,
such roles would now cost
businesses 13.5% more (based
on 15 hours per week), as
changes to employer NIC’s
disproportionately afect
flexible and entry-level roles.
According to the most recent
ONS data, there were 1.5 million
part-time jobs in retail in 2024,
the lowest on record, and down
200,000 since 2018.
A recent analysis by the
British Retail Consortium
suggested that a further 160,000
part-time retail roles – more than
1 in 10 – were at risk of being lost
in the next three years.
As Chancellor’s measures take e�ect, stores su�er
Part-time job costs
Part-time job costs
soar for retailers
soar for retailers
A significant portion of the
population is unaware of the
meanings behind packaging
symbols, recent research
shows.
According to a study of
800 British people, 90% of
respondents admitted to
knowing the meaning of
only a few symbols, while 6%
confessed to not under-
standing any at all.
Just a small group (4%)
reported being well-versed
in these symbols, facilitating
more efective waste
separation.
The study found that
when uncertain about which
bin to use for a particular
piece of packaging, 58% rely
on their intuition. Only 17%
consult ofcial waste
separation guidelines,
whereas 21% dispose of such
packaging in the general
waste bin without further
consideration.
The study asked respond-
ents about the meanings of
seven packaging symbols.
On average, 82% correctly
identified them. However,
participants struggled most
with the symbol indicating
that “each piece of packag-
ing, a financial contribution
has been paid to a national
packaging recovery organi-
sation,” with only 12%
recognising it.
Additionally, 14% failed
to identify the glass recy-
cling symbol. In contrast,
nearly all respondents
recognized the symbol
meaning “you should throw
it in the trash after use.”
‘Packaging symbols remain
a mystery for most people’
JW Filshill vape guide
JW Filshill vape guide
ahead of ban
ahead of ban
Glasgow-based wholesaler JW
Filshill is encouraging its customers
to act now to ensure they are
prepared for the June disposable
vapes ban.
Within the new guide, there are
sections on optimising a new range
of vapes with the bestselling
rechargeable devices and how to
best educate staf and customers
about the new regulations and legal
alternatives.
It advises that all remaining
stocks of single-use vapes are sold
before 1 June or disposed of safely,
and to purchase only vapes that
adhere to the new regulations.
Pets Choice acquires
Pets Choice acquires
Pettex, cat-litter arm
Pettex, cat-litter arm
Pet food manufacturer Pets
Choice has agreed to purchase
Pettex Ltd, including the whole of
their Cat Litter and Small Animal
business.
The latest acquisition by Pets
Choice follows the purchase of
Vet’s Kitchen and a number of
brands from PetLife International
last year.
The Pettex owners will be retain-
ing the Reptile and Aquatic
business which will be trading as a
separate entity going forwards
under Pettex Aquatics Ltd.
The brands will join Pets
Choice’s family of oferings, which
include Webbox, Bob Martin,
Felight, Tastybone and B-Calm.
Police accelerate
Police accelerate
shoplifter prosecutions
shoplifter prosecutions
Essex Police is speeding up the
process of putting suspects for
shop thefts before a court, through
two new schemes aimed to improve
conviction.
According to its Business Crime
Team, the schemes will improve
conviction rates while freeing up
ofcers’ time and allowing them to
get back out on the streets of the
neighbourhoods.
In the year to 31 March, ofcers
made 1,374 arrests for shop theft
and assaults on retail staf in Essex
– securing 2,442 charges – and
solved 530 more ofences than in
the previous 12 months.
NEWS
2 MAY 2025 ASIAN TRADER 7
NEWS
The debate around low trafc
neighbourhoods (LTNs) has
become increasingly polarised.
For many independent
retailers, the prospect of
restricting vehicle access near
their shops initially triggers
alarm bells. After all, conven-
tional wisdom suggests that
cars equal customers.
But what if this assumption
is fundamentally flawed?
Our latest High Street
Matters podcast reveals a more
nuanced and ultimately more
optimistic picture. In both
London and Birmingham, we’ve
discovered how thoughtfully
implemented LTNs can breathe
new life into struggling high
streets.
Take Wandsworth Bridge
Road in London. Prior to the
creation of adjacent LTNs, it was
a thoroughfare, with 80% of
vehicles merely passing
through rather than stopping to
shop. The creation of adjacent
LTNs provided changed things.
An annual street fair now
attracts 20,000 visitors, and
parklets have transformed the
pedestrian experience. What
was once just a congested road is
a destination where people
linger – and spend.
In Birmingham’s Kings
Heath, the pedestrianisation of
York Road has transformed a
rat-run into what Henry
Poultney of Grace and James
wine shop describes as having
“almost a holiday strip”
atmosphere. His business has
pivoted from being primarily
retail to focusing 75% on
hospitality, with outdoor
seating creating a continental
café culture.
But these success stories
come with important caveats.
Both demonstrate half-meas-
ures don’t work – simply
blocking a road without
additional investment in the
streetscape leaves an unfin-
ished project. As Natalie Lindsay
from the Wandsworth Bridge
Road Association put it, “The
places that have fallen foul are
places where the councils have
tweaked rather than trans-
formed.”
This gets to the heart of what
makes an LTN succeed or fail for
local businesses. The critical
factor isn’t the trafc reduction
itself – it’s whether the scheme
places the high street at its
centre.
Too often, councils imple-
ment LTNs with narrow
objectives focused solely on
reducing vehicle numbers or
improving air quality. These are
worthy goals, but they miss
tremendous opportunities.
For LTNs to work for
independent retailers, they
need three key ingredients:
First, ambition. Piecemeal
approaches that merely
displace trafc create more
problems than they solve.
Councils must think bigger,
with comprehensive plans of
transformation.
Second, integration. High
streets must be at the heart of
these plans, not an after-
thought. This means involving
local traders early on.
Third, completion. Half-fin-
ished schemes with temporary
barriers and minimal streets-
cape improvements fail to
create the environment that
attracts customers.
The evidence suggests that
when done properly, LTNs can
create vibrant, people-focused
spaces where independent
businesses thrive. But this only
happens when local authorities
work hand-in-hand with the
business community.
In his regular column, Bira CEO Andrew Goodacre argues that fewer
cars can mean more footfall and improved sales
Beyond cars – how low
Beyond cars – how low
trafc neighbourhoods can
trafc neighbourhoods can
revitalise our high streets
revitalise our high streets
Parfetts expands fresh
Parfetts expands fresh
and chilled range
and chilled range
The wholesaler has grown its fresh
and chilled ofer to over 500 lines
in-depot and online, attracting 900
customers. It expects to more than
double the number of customers over
the next months, with over 2,000
customers ordering regularly. A key
part of this strategy is a bespoke
partnership with Eden Farm.
Retailers can access thousands of
additional lines through the partner-
ship to increase the availability. The
products cater to diverse needs,
including dairy, desserts, meats, and
plant-based options. Parfetts
customers also benefit from
preferential delivery agreements.
InPost announces strategic
InPost announces strategic
takeover of Yodel
takeover of Yodel
Logistics and e-commerce specialists
InPost has taken a bold leap forward
in the UK market. With the acquisition
of Yodel – one of the UK’s largest
parcel delivery companies – InPost
becomes the third-largest agnostic
logistics player in the country. The
move should dramatically accelerate
growth and redefine UK delivery by
integrating out-of-home and to-door
solutions under one brand.
The acquisition further consoli-
dates InPost’s leading position in the
UK e-commerce delivery market. By
combining the largest out-of-home
network with Yodel’s strong home
delivery capabilities, InPost will scale
its operations.
Co-op Wholesale:
Co-op Wholesale:
£800,000 into key
£800,000 into key
own-brand lines
own-brand lines
Co-op Wholesale has announcead an
£800k investment into the wholesale
selling price of key own brand lines,
reinforcing its support for retailers
across high-volume, essential
products. This move will see it double
the range of key Co-op own brand
products with a strong focus on
competitive pricing, increasing the key
lines selection from 50 to over 100 lines.
The investment aims to ofer
retailers even more everyday
essentials at improved value. Lines
have had an average 3% reduction in
wholesale selling price, with some as
much as a 18.5%.
By Andrew
Goodacre, CEO
of Bira (British
Independent
Retailers
Association)
NEWS
8 ASIAN TRADER 2 MAY 2025
Vape shops, mini marts and
barbershops across England
have been targeted by police
and other law enforcement
ofcers during a three-week
crackdown on high street
crime.
In total, 265 premises were
visited across Operation
Machinize, where ofcers
secured freezing orders over
bank accounts totalling more
than £1 million, executed 84
warrants and made 35 arrests.
The operation saw 55
individuals questioned on
immigration status and 97
safeguarded in relation to
potential slavery.
In addition, ofcers seized
more than £40,000 in cash,
some 200,000 cigarettes,
7,000 packs of tobacco, over
8,000 illegal vapes and two
vehicles. Two cannabis farms
were also found, containing a
total of 150 plants. Ten shops
have been shut, with further
closures expected .
Operation Machinize was
launched by the National
Crime Agency (NCA), with
funding from the Home Ofce
to deal with issues including
organised immigration crime,
money laundering, drugs
supply and the selling of illegal
tobacco products and vapes.
“High street crime
undermines our security, our
borders, and the confidence of
our communities, and I am
determined to take the
decisive action necessary to
bring those responsible to
justice,” security minister Dan
Jarvis said.
“This successful NCA-led
operation highlights the scale
and complexity of the
criminality our towns and
cities face and demonstrates
our collective determination
to make our streets safer, a key
pillar of this government’s
Plan for Change.”
The NCA estimates that
£12bn of criminal cash is
generated in the UK each year,
which is typically smuggled
out of the country or integrat-
ed into the legitimate financial
system using a variety of
laundering techniques.
Vape shops, barbers targeted in ‘Operation Mechinize’
Police launch national
Police launch national
crackdown on high street crime
crackdown on high street crime
Former sub postmistress and
Horizon scandal victim
Seema Misra, who was
wrongly jailed while eight
weeks pregnant, has been
appointed Ofcer of the Order
of the British Empire (OBE).
Seema, who ran a post
ofce in West Byfleet, is one of
four campaigners to receive
an OBE for their services to
justice following the Post
Ofce’s Horizon IT scandal
and their fight towards
exoneration of wrongful
convictions and over compen-
sation delays.
Misra was sentenced
to 15 months in prison in
2010 after being accused
of stealing £74,000.
The plight of Misra
and others was thrust
into the limelight by the
acclaimed 2024 ITV drama Mr
Bates vs The Post Ofce,
which portrayed sub-post-
masters wrongfully pursued
and convicted for stealing in
the most widespread
miscarriage of justice in UK
history.
Named in the New Year’s
Honours list, Misra has
described the OBE as
“empowering our fight for
justice even further”.
At the time when the
honour was announced,
Misra told Asian Trader, Misra
that she hoped the recogni-
tion would “give more weight
to the fight” to help her
fellow scandal victims.
Exonerated Seema Misra
collects OBE
Arla Foods and DMK
Arla Foods and DMK
Group to merge
Group to merge
Arla Foods and DMK Group have
announced their intention to merge,
creating the strongest dairy
cooperative in Europe.
The merger would bring together
more than 12,000 farmers and the
companies aim to become one joint
cooperative that will achieve a
combined pro forma revenue of €19
billion. “The strength of both Arla and
DMK Group lies in our shared
commitment to quality and innova-
tion, and I see DMK Group as the
perfect partner in shaping a new and
strengthened Arla,” Jan Toft
Nørgaard, chair of Arla Foods, said.
Müller acquires leading
Müller acquires leading
kefir brand
kefir brand
Dairy giant Müller UK & Ireland has
reached an agreement to acquire the
Biotiful Gut Health business.
Biotiful Gut Health is the leading
kefir brand in the UK which produces
a wide range of kefir and other
natural gut health products.
Functional health represents the
largest part of the health segment, an
area that Müller is not currently active
in.
Founded in 2012, Biotiful Gut
Health is an award-winning business,
and the acquisition represents an
exciting opportunity for the dairy
company.
Biotiful will continue to operate as
usual.
Welsh gin and honey get
Welsh gin and honey get
protected status
protected status
Welsh gin, oysters and honey are to
join the list of food and drink
products granted protected
geographical indication (PGI) status
under the UK’s Geographical
Indication schemes.
Dovey Native Botanical Gin,
Pembrokeshire Native Oysters,
Pembrokeshire Rock Oysters and
Welsh Heather Honey/Mêl Grug
Cymru have been formally recog-
nised for their distinctive qualities
and regional heritage, ensuring only
authentic items meeting strict
production standards and geograph-
ical requirements can be marketed
under these protected names.
They are the first UK gin and
honey to be given protected status.